Legal

Cookies

Cookies store small pieces of information on your computer (with your permission) when you browse our website to help us tailor our service to your needs. We may use the following cookies (a) Web Analytics Cookies – we use web analytics cookies to gather information on how visitors browse our website, including most popular web pages and how long visitors spend on the site. This information is used to help us understand what you like and don’t like, so we can constantly improve. We cannot see individual browser behaviour, so information cannot be tracked back to you; (b) Session Cookies – Sessions cookies are cookies that are deleted as soon as you close your browsing session on our website; and (c) Tracking Cookies – Tracking cookies help us remember your settings for when you return to our website on another visit. Our cookies don’t store information that can identify you, so no one will be able to contact you by phone, email or in any other way. Tracking is limited to the Oxenwood site and is never shared with anyone third party. You can block cookies by activating the setting on your browser that allows you to refuse them.

Privacy Policy

At Oxenwood we are committed to protecting and respecting your privacy; we have a detailed Privacy Policy. We obtain information about you when you use our website, when you make an enquiry, when you place and order and when join our mailing list. The personal information we collect may include your name, address, telephone number and email address. We will also hold the delivery address(es) and a record of any products you purchase from Oxenwood. We use this information for operational purposes, for example processing your order, dealing with queries, tracking deliveries and reviewing past purchases. We review our retention periods for personal information on a regular basis. We will hold personal information on our systems for as long as is necessary for the relevant activity. You may check details of how long we retain information by contacting us by email. We may pass some of your information to our third party service providers for the purposes of completing tasks and providing services to you on our behalf (for example, our logistics partners for delivery purposes)however, we will only disclose information that is necessary to deliver the relevant service. You have the right to ask for a copy of the information we hold about you via a “Subject Access Request” by emailing enquiries@oxenwood.co.uk.

Liability

The material displayed on this site is provided without any guarantees, conditions or warranties as to its accuracy. To the fullest extent permitted by law, we and third parties connected to us will not be responsible, or liable to you or any third party, for the content or accuracy of this site. This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.

Our website

If you wish to link to this site (or any part of it) you must obtain our prior consent at enquiries@oxenwood.co.uk.